Inbound - Telefon - Support - Center
team

A pleasant phone contact without busy signals and without long waiting times define our service which we offer in quite a few of the European languages : German, English, French, Spanish, Italian, Hungarian, Romanian. Qualified agents provide a permanent high accessibility and gladly take over call peeks. We are determined to attend all callers in a friendly and competitive way and to give complex technical information over the phone.

Marketing - Support

High accessibility over the phone is one of the crucial success factors today. Over 80% of the important business people use the phone in order to get quotes or to inquire about products. With us you have a reliable partner that can take over whole campaigns or call points even after office hours, 24h a day, 7 days a week if you should so require. We offer the following services:
· Marketing-Support
· Presales
· Accepting orders
· Customer advice and support
· Info line around the clock
· Taking over call peeks
· Customer service
· Info-Service
· 24h available customer service
· Response treatment
· Mailing-Service
· Fax-Info
· Email


Hotline - Services

Do you want your phone to be answered by qualified personnel even when you are away, after office hours, on weekends or when you are on holiday? And maybe become available for emergencies only? Then you should start thinking about using our services. We offer the possibility of pre-selecting personal calls, forwarding them to your office in case of important calls and e-mailing/faxing if the calls are not urgent. And you could get all this for the most attractive prices. Simply send your inquiry free of any obligation indicating the hours you would need our services and on what week days!